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Shipping & Returns

For shipping within Sweden

  • Standard Delivery 3-5 days

    MTD 49 sek (0 sek on orders over 500 sek)

    With MTD you get your package delivered to your mailbox. If the package dosn’t fit or can be delivered to your mailbox, MTD attach the package to your frontdoor. Home delivery package is only partly traceable, so if you feel unsure, choose our express option.

  • Express Delivery 1-3 days

    PostNord MyPack 99 kr
    With PostNord MyPack you get your package delivered to your nearest collection point. This package is fully traceable and is brought to you within 1-3 weekdays.

Delivery image

Returns & Exchanges

We want you to be completely satisfied with our product. Defective or unwashed, unworn and unused merchandise may be returned within 14 days after purchase for either exchange or refund. Returned or exchanged items must be returned new and unused with all original garment tags still attached.

We will gladly exchange like items and ship to you at no additional charge (applicable in the Sweden only). For International returns & exchanges please contact Customer Service Department at +46-31-35 25 025. For your convenience, a prepaid shipping label is included in all orders.

International Customers:

Please contact us at info@shock.se and we will provide you with further instructions on where returns should be shipped, and the amount you will be refunded. Refund amounts for returned items will be credited to you by our partner PayEx in the same currency and using the same exchange rate as your original order.

PLEASE NOTE: No returns or exchanges can be accepted on Swimwear or Intimates. All footwear must be returned with original packaging in original condition.

International Delivery

Shockstore togheter with DHL delivers packages worldwide* or Postnord. The shipping cost is different depending on which zone you want to have the package delivered to. For most countries, we offer a Economic option (Postnord) (7-10 days) and a Express Option (2-5 days). DHL delivers the package directly to your door. The prices does not include customs fees and taxes. See below what applies to your country:

Zons & Countries

Economic

Express

Free Delivery

Zon 1

Denmark
Finland

16 € 26 € > 110 €

Zon 2

Belgium
Estonia
Latvia
Lithuania
Luxembourg
Netherlands
United Kingdom
Germany

16 € 26 € > 110 €

Zon 3

France
Ireland
Monaco
Poland
Austria

18 € 32 € > 110 €

Zon 4

Bulgaria
Cyprus
Greece
Italy
Croatia
Malta
Portugal
Romania
Slovakia
Slovenia
Spain
Czech
Hungary
Vatican City

20 € 36 € > 160 €

Zon 5

Norway

20 € 36 € > 160 €

Zon 6

Andorra
Gibraltar
Guernsey
Jersey
Liechtenstein
San Marino
Switzerland

25 € 45 € > 160 €

Zon 7

Canada
USA

** 45 € > 320 €

Zon 8

Albania
Armenia
Azerbaijan
Bosnia Herzegovina
Faroe Islands
Georgia
Greenland
Iceland
Canary Islands
Macedonia
Moldova
Montenegro
Russia
Serbia
Turkey
Ukraine
Belarus

** 45 € > 320 €

Zon 9

Australia
Bahrain
Bangladesh
Brazil
Philippines
Hong Kong
India
Indonesiuen
Israel
Japan

** 45 € > 370 €

Zon 10

Rest of the world*

** 49 € > 420 €

* Rest of the world are the countries that are not in the list between Zone 1 – Zone 10. With the exception of Turkmenistan and Kosovo.
** No Economic option is avalible for these countries.

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